Frequently Asked Questions

  • Chevron down Where do I leave my vehicle when I drive myself?
  • If you drive yourself to the tour location you can leave your car at our store at 118 Gary Road, Laplace, LA. You can also follow us to our launch location down the road if you prefer.

  • Chevron down What should I wear/bring on the tour?
  • We recommend that everyone where clothes that they don’t mind getting a little wet. Pants and shirts that are quick drying help to make your experience more enjoyable. Hats, sunglasses, and sunscreen are recommended to protect you from the sun. We have drinks, snacks, dry bags, and other items available for purchase at our store on 118 Gary Road, Laplace, LA where we will be meeting for the tour.

    What Should I Wear On A Kayak Swamp Tour?

  • Chevron down What about bugs?
  • Generally mosquitos, flies, and other biting bugs are not very bad while on the water.  If you have your own bug spray or would like to buy some to bring with you that is perfectly fine.

  • Chevron down How far away are your tours/where are directions?
  • If you will be driving yourself to the tour we provide you with turn by turn directions to our meeting locations. Once you book your tours you will receive an email receipt where detailed directions to tour locations will be included.  All of our tours are a 30 – 40 min drive from downtown New Orleans. Our store and meeting location is at 118 Gary Road, Laplace, LA.

  • Chevron down What is your cancellation policy?
  • Invoice must be paid in full for tour date to be reserved. Wild Louisiana Tours LLC offers a 100% refund for tour cancellation due to inclement weather e.g. weather considered hazardous to tour members safety. This includes: lighting storms, unsafe water conditions, wild fires, etc. Tours still operate in rain as long as the safety of clients is not jeopardized.

    • 80% refund is issused if cancellation is greater than 48 hours before tour time.

    • 50% refund is issued if cancellation is less than 48 hours before tour time.

    • No refund is issued for no calls/no shows/cancellations the morning of the tour

  • Chevron down Can I drink alcoholic beverages on the tour?
  • For insurance purposes we are not allowed to start a tour with someone who appears to be intoxicated.

  • Chevron down What if it rains?
  • Our tours still operate in the rain as long as our guests’ safety is not compromised by inclement weather e.g. weather considered hazardous to tour members safety. This includes: lighting storms, unsafe water conditions, wild fires, etc.. A little rain in the swamp can actually be quite refreshing after a long paddle.

  • Chevron down What time will I be picked up?
  • 9:00AM is the pickup time for our 10:15AM tour.

    11:45AM is the pickup time for our 1:00PM tour.

    Both times pickup at the St. Roch Market 2381 St. Claude Ave.

  • Chevron down Where will I be picked up?
  • Our pickup location for all of our tours is the St. Roch Market located near the french quarter at 2381 St. Claude Ave.

Pickup Location
St. Roch Market. 2381 St. Claude Ave, New Orleans, LA 70117

Drive Out Location
118 Gary Rd, Laplace, LA 70068

Please contact us by phone or email for any inquiries about tours and scheduling. We hope to see you on the water soon!